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We accept payment via PayPal, Credit Card or Debit Card payments using Stripe for payment processing or via Direct Bank Transfer. All payments must be made in GBP (£).
Uptime is the percentage of time your website is available online and is important because it is a measure of your site’s reliability. At NuHosting, we guarantee a minimum 99.95% uptime in each calendar month. The 0.05% we don’t guarantee is in case we need to carry out essential server maintenance, such as updating your operating system to the newest version or installing security patches. This we always
Yes, please order your desired hosting plan and then contact us by submitting a support ticket from your My NuWeb site and our team will work with you to move your site over to our service. There may be some restrictions, for example software/panel compatibility. Please make sure your panel software is using the latest
Tying customers to long-term contracts doesn’t fit in with our values at NuHosting. Instead, we believe that it’s the quality of our service and support that helps us retain customers throughout their journey. As such, you’ll find that there are no minimum term contracts and that you can cancel your shared hosting plan at any time.
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